Send the photo. Sign the form. Keep moving.
Customers can send the information your team needs without leaving the conversation. Recovery OS can collect supported photos and documents, understand image context where supported, associate them with the customer workflow, and route them into your CRM or connected system.
Your CSR reviews prepared work instead of spending their day collecting it.
Recovery OS can help insurance customers submit routine service documents and supporting images, then prepare the item for CSR review. Examples depend on your agency and carrier workflow.
See the workflowStop chasing borrowers for the same missing documents.
Recovery OS can request configured missing items, receive supported files, track what has been received, follow up on what is missing and notify the loan team when the file is ready for human review.
See the workflowProperty photos and paperwork, collected in the same conversation.
A seller can send property photos through the conversation. Recovery OS can receive supported images, keep the context of the conversation and route them to the right customer or property workflow.
See the workflowSend a photo. Let the system keep working.
“Here’s what I’m looking at.” Recovery OS can interpret supported images and use the visual context to continue the intake conversation — collecting the photo, asking follow-up questions, updating the CRM, routing the request and notifying the tech or dispatcher.
See the workflowAvailable capabilities vary by channel, connected system and configured workflow. External file storage depends on the connected system’s supported API, webhook and document capabilities.
Want to see it with your own forms?
Book a short walkthrough and we'll show the intake running against the documents your team asks for every day.