Send a photo. Let the system keep working.
“Here’s what I’m looking at.” Recovery OS can interpret supported images and use the visual context to continue the intake conversation — collecting the photo, asking follow-up questions, updating the CRM, routing the request and notifying the tech or dispatcher.
Supported images and documents
- Equipment and model-plate photos
- Electrical panel photos
- Roof, attic or crawlspace photos
- Leak, damage or error-code photos
- Site access and parking photos
- Signed estimate approvals
What it collects for your team
- HVAC unit and equipment labels
- Electrical panel photos
- Roof damage and leaks
- Plumbing fixtures and garage doors
- Model and serial numbers
- Configured approvals sent for e-signature
How the image workflow runs
- 1.The customer describes the problem and the agent asks for the photos your techs always need.
- 2.Photos arrive by text and are attached to the job or opportunity.
- 3.Supported images are summarized so the office can size the visit before rolling a truck.
- 4.The estimate or approval form is sent for signature when your workflow calls for it.
- 5.The dispatcher gets the job with the visual context already attached.
Where everything ends up
E-signing
Recovery OS can support workflows that generate or send configured documents for electronic signature, track their status and move the customer to the next step once completed. Your business controls the templates, required fields, signature fields, approval logic, routing rules and which documents are authorized.
Photos help your team scope the work. The agent does not diagnose the equipment or the repair from an image.
Recovery OS helps gather visual context for your team. It does not diagnose the problem from a photo.
Available capabilities vary by channel, connected system and configured workflow. External file storage depends on the connected system’s supported API, webhook and document capabilities.